02 · 20

Tahoe Tram System

Photo6

Tahoe needs a tram system.  I know everyone sort of dreams of taking their SUV up there and tearing it up, but the reality is you end up sitting in traffic for hours on end.  Its broken.  A well designed, tram system that discouraged (or heavily taxed) driving in Tahoe would do wonders for the place.  I was going to actually do a thought exercise that fully vetted the idea, but someone already did. 

Check it out:

http://www.tahoetram.com/

01 · 14
(download)
12 · 10

He doesn't look like it but this the best barista in SF

10 · 08

Like it or not, its coming

Facebook-like-button-stamp

The initial indexing of the web was pretty simple.  It's called Pagerank.  If a page is linked to, or pointed to by a number of other pages, then that page must have some relevance to a keyword and is therefore ranked higher than other words.  Slap some ads on this and you have a pair of billionaires are born.  But as more and more people come online that hierarchy is no longer the most relevant way to search.  Just as in real life, that which is relevant to your friends is very likely to be relevant to you.  If you're friends start indexing things (broadly defined as anything on the web) they like, then those things can start to be ranked in an intelligent manner specifically to you.  Until enough things are "liked," a search through them isn't really that effective.  But if 500 million people start liking things at any pace, in a matter of time, there will be enough data to be ranked for really relevant searches.........  Of course Facebook already knows this.  Like is the new page rank.

10 · 07

Helping you say it all

Hallmark

One look at Hallmark's website and its pretty clear that after 100 years of being in business, it's not sure what to help us say anymore.  Among the nostalgic paper cards we've all come to expect on those occaions, there are ringtones, iphone apps, sports teams branded cards, and e-cards that send themselves.  In a time when all things paper are striving for a digital personality, that which conveys emotion hasn't figured out the right digital medium and is therefore trying them all.  Hallmark, you've done a great service to people for over 100 years.  Its clear times are changing, but some things are best kept in their original format.

At the Rise of Social Commerce conference the Hallmark representative, precisely as you'd imagine her, midwestern, wholesome, friendly, motherly yet kinda hot, confessed that they were in throes trying to figure it out.  Its not an easy task.  With the Gen Y & millennials sharing every aspect of their lives in almost real time, do they need help saying anything at all?  Can a card written today and received 3-4 days later really compete with something that can be read almost instantaneously and shared among everyone you know.  Yes, of course it can Hallmark.

For over 100 years, guys have struggled to write how they felt in a card and relied on the clever quip you wrote to break the ice of what we were about to say.  We'd write out what we wanted to say on a piece of paper 3-4 times to make sure we got it just right.  Then carefully write it into the card using our best handwriting.  Before sealing it shut in the envelope we'd read it one more time, unless it was that kind of note, then we'd quickly seal it shut forgetting what we wrote.  Depending on our own age, the next step was in the delivery.  Regardless of whether we were pedaling down the street, or driving across town, it was always the longest trip ever.  You never listened to music, you just imagined what her facial expression would be as she read it and then what you'd have to say, or more importantly the move you'd make.  Has, or the better question is, can Facebook or instant messaging really change that?  Do kids SMS each other or have millennials evolved to the point where they can have the conversations without the assistance of the Hallmark card?

Hallmark, rather than investing in ringtones...  I mean the only people that buy ringtones are precisely the ones that would in fact never ever have a "Hallmark ringtone."  Its time to launch a viral video campaign on Facebook aimed at women to help them remember what it was like before instant messaging (in all its forms) and digital public forums to get a Hallmark card and share that moment with someone...  Perhaps the campaign is, do you remember the first time you got (gave) a Hallmark card from someone special? 

I do.

09 · 30

Make ME change

Unitsh_120a_allaboutme

There was quite a bit of discussion during and after the panel I spoke on at the Location Based Marketing Summit around a comment I made regarding people's inhibition around sharing their location.  I stated that it has everything to do with the social graphs most of us have built online.  

Our Facebook friends typically include everyone we know and often times a lot of people we don't.  I have over 250 Facebook friends and maybe a dozen in real life.  Add a dozen more colleagues I care to keep in touch with and everyone else that's my "friend" isn't at all.  Why would I want to share my location with them?  There is nothing groundbreaking about this, it supposedly the basic premise around Google's alleged social network due to release at some point.

I do believe that if people segmented their graph into relevant buckets, the type of information they share with the different ones would not only be different, but would likely be far more in depth in certain circumstances.  If I had a group that was just my family, the data I'd provide to them would be far more rich than anything I'm posting online.  It would ENTIRELY replace the emails we send back and forth.  The problem is all the networks that are available to us today encourage making superficial connections as that leads to more connections which likely has some relevance to generating more ad revenue.

The discussion was left at, well you could be right, but Facebook has passed critical mass, the barrier to moving to something new is going to be tough.  I agree.  Kind of.

The students that originally made Facebook popular did so by connecting with anyone and everyone they interacted with on campus.  You're in my dorm, you're my friend.  5 years later, I've noticed that most of my connections with over 1000 friends rarely post anything new to the network.  My particular feed is dominated by the older colleagues who only recently joined Facebook and have significantly smaller social graphs (most with less than 100 friends).  The students that originally made Facebook popular have graduated and have moved into phase 2 of life.  Its not far fetched to think that they wouldn't mind cleaning up their social graph a bit.  Do they really want to get updates from the guy on the 4th floor who now posts videos of amateur wrestling matches in his backyard (seriously?).

But changing behavior is tough and so is letting go of something you've been on for a while.  Starting over is very daunting.  Although a lot of us have done it 3 times and each time it got a little better.  So how can Google Me or anyone get someone to change?  Build pre-defined buckets with out of the box privacy settings (rumored on Google Me) and a slick IMPORT tool to pull your friends that takes their interests, school, etc and puts them in pre-defined buckets.  Each bucket has a pre-defined rules for visibility and privacy settings.  Create a vernacular for privacy, its largely defined as all or northing right now.  And make the process of moving not one of change, but one of its time to do a little spring cleaning.

I'd be up for it.
09 · 26

Students Teaching Themselves

(download)

Thinking of a concept and prototyping it within a day and then having the opportunity to present it to 400+ people isn't a bad way to spend the weekend.  Of course with it being over 80 degrees in San Francisco, one could argue the other side without too much effort.  There were a lot of impressive entries.  My personal favorite was where the guys hacked together multiple phones to share a screen to play pong on.  There was also "Bins and Boxes" for note or thought organization that I thought was pretty intuitive and could actually see myself using.  

There was no shortage of startups launching on stage with no real hack but a polished final product that clearly took weeks (months) to build (LAME).  There were also half a dozen or so guys proudly sporting "Stanford Engineering" sweatshirts despite it being over 90 degrees.  I was somewhat disappointed that there wasn't more ambitious technical hacks or that so many people chose to focus their talent on coupons or engineering "social purchasing."  The overwhelming theme of many of the 80 or so concepts that pitched was localized coupons or some variation of Groupon.  

Our team had the only education hack (that I saw, I did miss a couple).  There wasn't anything in the health analytics, or peripheral areas.  I was a little surprised that there wasn't a single hardware hack. 

I must say TechCrunch and its sponsors did an unbelievable job with the facilities, the production, the organization and the overall event.  Kudos to them, and thanks for the opportunity.  
09 · 25

Hacking Education

Rothbardchalkboard

Algebra is probably the fork in the road for most students when it comes to their relationship with math.  Its not intuitive and any success in solving the problems relies on mastery of the past 5 years of arithmetic.  For many students in the United States, its too daunting a mountain to climb.  Besides its boring.  The problem with the education system is often framed as there aren't enough teachers to students and there is no way to keep students interested or attend to their individual needs.

At TechCrunch's Disrupt, the team of hackers I'm working with are attempting to solve this problem.  We believe that at least in the case of Algebra its not necessarily a lack of teachers thats keeping students from succeeding, its that the material is taught in a one size fits all model, rather than a self serve at your own pace.  Today, if you get lost in step 2 of a 5 step math problem, you have to stop the entire class to ask a question.  What if you could learn at your own pace on an iPad.  Instead of needing more teachers, you might actually need less....
05 · 03

EnterpriseOS

Prekindle_1

HP buys Palm! 
HP cancels Windows Slate!

Does this mean HP is going to release a WebOS slate?  The pundits have argued whether or not this is prudent, the likelihood of success, and how this will affects their eco-system.  I'm interested in the possibility of how they can add value to their existing product suite and make incremental line item sales to customers.  Here is a spoiler in case you're not going to read the rest, its not on the hardware, its in services [which HP already has the ability to execute on].

While no official plans were released, here is a thought experiment on what an enterprise tablet running WebOS could bring to HP's existing customer base.  

Conventional computers are far from becoming obsolete, yet it is blatantly obvious by anyone that has ever used a tablet that they are far superior to computers in certain applications.  In the consumer space, as Apple is looking to execute on, it's content consumption.  In enterprises, this could certainly be an interesting application, but in terms of solving a tangible business problem with real return on investment, the case for content consumption gets dicey.  To understand where their application could provide tangible value, lets start with the business advantages of tablet computing.

  • Easy to use.  The touch environment is intuitive enough where little training is required.  Whereas a full blown PC typically requires computer literacy, a tablet is a much less intimidating device.  
  • Portability.  The device weight makes it conducive to being carried around.  Combined with a reasonable battery life the device has the ability to unhinge workers without burdening them with a cumbersome tool.
  • Manageability.  Because tablets are primarily used to access cloud services through light weight applications, updates are easy to make.  Lost devices can be remotely locked and erased.
  •  Cost effective.  Even at approximately $700, its still cheaper than a typical laptop.
  • Apps.  Intuitively designed to do limited tasks extraordinarily.  Because of the limited resources and touch interface, app developers limit what they put on a screen to what is immediately necessary.  This eliminates a lot of the cumbersome options available on websites.

Each of these virtues can be taken advantage of by less sophisticated employees without conventional desk jobs.  A cheap, easy to learn and use computer with a very specific application for some form of data entry could enable an enterprise's front line workers to provide real time data (updated immediately to the cloud as opposed to delayed data [entered at the end of a shift of day]) on whatever task being accomplished.  This is especially handy for employees who work in the field.

An enterprise that builds apps for their specific tasks, arms their employees with updating them can get real time information on what is going on.  This may seem abstract, so lets get into specific examples by some verticals.
  • Healthcare
    • Doctors/nurses can update charts on slates (this is an obvious one).
    • Doctors doing procedures can walk through dynamic check lists (see The Checklist Manifesto)
    • Using peripherals doctors can administer things like hearing tests, EKG, blood sugar remotely (without having patients come into their office).
  • Insurance
    • Adjusters can be given a tablet with a specific app for different insurance claims.  Rather than having them fill out paperwork, transcribe it to a computer, they can do it all in one.  The app designers can have them walk through specific steps as they move through a claim.
    • The back office has real time analytics as to where all their adjusters are, where they are in the process, and can maximize production of individuals.  
  • Manufacturing
    • The large manufacturers likely have production down to a science.  Having portable, easy to use apps will likely help the mid to small size manufacturers who aren't sophisticated or wealthy enough to have the industrial automation.  An example of this might be a quality control supervisor who updates passed products on a tablet rather than using a checklist on a clipboard.
    • Delivery management
  • Real estate
    • Arming real estate brokers with real time information gives them the tools in the field to close prospective buyers without having to drag them back to their office.  Having brokers check-in to each home they've shown allows the back office to analyze trends and keep tabs on activity.  It could also be used to provide accurate expense reports in real time as opposed to weeks later with mailed in receipts.
  • Retail
    • Line busting.  
    • Inventory management 

Essentially any employee who has a clipboard and is required to check off or enter minimal amounts of data in forms stands to benefit from this.  By eliminating forms, businesses can now get that information real time.  But they also gouge HP's most profitable business, their printers (Is this a hedge bet by HP)?  

HP will certainly reap the benefits of the hardware sales.  But their margins are in the service and the back end infrastructure.  The success of these devices by the less sophisticated employees is customized, intuitive apps that HP's services arm will sell as part of their total solution.  HP can give them a soup to nuts offering.  They can offer them everything from the servers in the data center, storage, networking, software for them, middleware, customized apps and the tablets they are run on.  Their services arm can provide all the integration and on going support.  
03 · 31

Apps mania

Iphone_8gb_board

Whats interesting about the iPhone is the very development of applications is meant to be short with little memory usage.  Even with this there is a significant drain of battery when using the apps.  I wonder how this will change with the iPad.  After thinking about its usage, I believe that the most immersive applications will likely be those pertaining to healthcare and education. 

Punk

Email me at: pankaj00p@yahoo.com
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